But there was one feature they wanted less of: buttons.
In an effort to simplify the newest Honda vehicle on the market, the product team was determined to streamline the instrument panel. The previous MDX had 41 buttons, but the new model would have just nine.
The change was emblematic of the challenge confronting automakers in the age of the connected car. How does a car company give customers the technology they crave without overwhelming them with complicated controls that can impair their ability to drive safely?
"We are trying to give our customers what they want in a way that's going to be safe and make sense," said Steven Feit, a senior Honda engineer on the project. "That's the balance we are trying to get to."
The car has become a mobile computer packed with new entertainment options, Internet access and a dizzying array of apps that help drivers avoid traffic jams, find parking spots and locate the nearest coffee shop.
Federal regulators are struggling to keep pace. The National Highway Traffic Safety Administration, which oversees auto safety, recently issued voluntary guidelines for carmakers to limit the visual and mental distractions that new technology can create for drivers.
Basic connectivity - such as linking a cellphone to a vehicle's sound system - can be found in some of the least expensive mainstream models.
And carmakers have learned some hard lessons about pushing ahead with new, unproved technology. The Ford Motor Co., for example, has had to revise its popular Sync system to mitigate distractions and make it easier for consumers to use.
Each new version of a car presents an opportunity to correct previous missteps. The new MDX, which goes on sale this summer, represents what Honda says is an effort to create "synergy between man and machine."
The new MDX has built-in cell technology that not only delivers a wide range of entertainment and Internet functions but also connects drivers directly to an Acura concierge who can locate a nearby restaurant and make reservations for dinner.
A voice-recognition feature allows drivers to select a destination for the navigation system or choose a phone number to call without taking their eyes off the road or hands off the wheel.
And eliminating physical buttons on the car's console was crucial to improving safety. Too many buttons created too many decisions for a driver to make while the car was in motion. The new model limits buttons to major functions, like controlling the temperature.
Because there are more distractions built into the vehicle, the car has to assist more in the act of driving.
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